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How we care for you
by understanding that when you have health issues you need help and guidance in a professional and friendly manner
by providing you with a timely appointment with an appropriate consultant in accordance with your GP’s recommendation
when you attend for your appointment, to ensure the process is as stress free as possible and any anxieties are dealt with in an empathetic manner
by respecting your dignity and privacy
by putting policies and procedures in place to ensure that your Patient Rights are always considered
in a safe and professional environment
with appropriately trained staff
when you are dissatisfied with the service we respond to any concerns considerately and as effectively as possible
by meeting or exceeding your expectations
by understanding and responding to your needs
by improving and re-evaluating the services we offer on a regular basis