We care for you:
- By understanding that when you have health issues you need help and guidance in a professional and friendly manner.
- By providing you with a timely appointment with an appropriate consultant in accordance with your GP’s recommendation.
- When you attend for your appointment, to ensure the process is as stress free as possible and any anxieties are dealt with in an empathetic manner.
- By respecting your dignity and privacy.
- By putting policies and procedures in place to ensure that your Patient Rights are always considered.
- In a safe and professional environment.
- With appropriately trained staff.
- When you are dissatisfied with the service we respond to any concerns considerately and as effectively as possible.
- By meeting or exceeding your expectations.
- By understanding and responding to your needs.
- By improving and re-evaluating the services we offer on a regular basis.