How we care for you

We care for you:

  • By understanding that when you have health issues you need help and guidance in a professional and friendly manner.
  • By providing you with a timely appointment with an appropriate consultant in accordance with your GP’s recommendation.
  • When you attend for your appointment, to ensure the process is as stress free as possible and any anxieties are dealt with in an empathetic manner.
  • By respecting your dignity and privacy.
  • By putting policies and procedures in place to ensure that your Patient Rights are always considered.
  • In a safe and professional environment.
  • With appropriately trained staff.
  • When you are dissatisfied with the service we respond to any concerns considerately and as effectively as possible.
  • By meeting or exceeding your expectations.
  • By understanding and responding to your needs.
  • By improving and re-evaluating the services we offer on a regular basis.